Safeguarding & Trust

Safety is the foundation.

Safeguarding is an operating system: consent, supervision, clear communication, protected data and direct reporting routes for every family.

Parent supervising a child during a live online lesson
Supervised by design

Online learning should never mean hidden learning.

Parent-inclusive communication, moderated groups, consent-led recordings, and no private child messaging are built into how the academy runs.

The charter

Ten non-negotiables.

These are not aspirations. They are operating rules. If any of them is ever broken, we want you to tell us, loudly.

01

Written parent consent

No child joins any session without documented parental consent, ever.

02

Parent orientation first

Parents are oriented before their child attends a single class.

03

Two-adult rule

Live sessions run with two adults present wherever possible.

04

No private messaging

Instructors never message children privately. All communication flows through parents.

05

Recorded with consent

Sessions are recorded where appropriate, with consent, so nothing is hidden.

06

Clear reporting pathway

Every parent knows exactly whom to contact and what happens next.

07

Verified instructors

Every instructor and visiting mentor passes identity verification.

08

Parents near for sensitive lessons

Self-safety lessons happen with parents informed first and present or nearby.

09

Child data protected

Children's data is minimal, guarded and never sold or shared.

10

Controlled WhatsApp groups

Group channels are moderated, parent-inclusive and rule-bound.

Self-safety lessons

Sensitive topics, handled with amanah.

Children deserve age-appropriate self-protection knowledge. Parents deserve full transparency about how it is taught.

  • Age-appropriate language, always
  • Parents informed before, not after
  • Parent presence encouraged
  • Trained oversight wherever possible
  • Never, ever secrecy between child and parent

A concern? Tell us directly.

Safeguarding is personally owned by our designated safeguarding lead, Dr. Syeda Kinza Kanwal, Founder & Director, not a complaints folder.

Every report is acknowledged within 24 hours, investigated by the safeguarding lead herself, and its outcome is shared with the reporting family. Where a concern involves the lead, families may escalate to any anchor teacher, who is bound to record it independently.